Response, Escalation, Cost

AGV Robot provides door-to-door, consignment repair, and appointment maintenance service support for AGV equipment, and supports information inquiries such as service store information, warranty period and rights, and maintenance spare parts prices in various regions.
01

Rapid response and troubleshooting

7x24h supports rapid response, recording and tracking of service requests, ensures the normal and orderly production system maintenance and upgrade of customers, provides routine system maintenance and upgrades, reduces system error rate, and improves management efficiency.

02

Full life cycle cost management and operation and maintenance services

On-site service, vehicle body maintenance, and on-site maintenance of AGV and AGV ancillary equipment (elevator doors, automatic doors, charging stations, etc.) can quickly solve problems and ensure customer production.

03

Software upgrade and technology iteration support

Training services such as battery maintenance and AGV body maintenance ensure that employees are proficient in applying new functions and avoid affecting efficiency due to improper operation.